Welcome to the White Paper Library





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2008 Award winning papers

Foundations of a Seamless Customer Experience in Retail by Sat Vijayaraghavan
SOA for CRM-Integration at T-Mobile Case Study by Gunther Budzick & Thomas Dupre
The Organizational Loss of Effectiveness by Victoria M. Grady

Complimentary Papers from the GIS 2009

Identifying the BPM Sweet Spots by Steve Craggs
Lean Integration by John Schmidt

An Introduction to the TBI (Total Business Integration) Methodology - A blast from the Past!

The Total Business Integration (TBI) Methodology is a business process oriented methodology
designed for projects that are integrating data, applications and processes within or across
multiple business units using heterogeneous systems, throughout the enterprise. The
methodology provides a foundation to maximize re-use opportunities by providing a common
design approach, reusable templates and processes that can be leveraged by other projects
within Enterprises.

General Papers by 'Friends of the IC and Cloudy Integration'

Effectively Handling XML Data in Bulk by Mamata Das